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Knowledgebase
I am unable to open a file with Ultra File Opener, what should I do?
Posted by CompuClever Support Team on 26 April 2013 02:50 PM

If you have a file that you want to open with Ultra File Opener but it does not please send it to us so we may look at the issue directly.  To send us a file please do the following:

 

1)  Open Ultra File Opener

2)  Select the file you want to open and double click on the file

3)  Click "Help"

4)  Click "Send file to support"

5)  A form will appear, please enter your email address and a description of what you are seeing when you try to open the file

6)  Click "Send File"

7)  Once the file is uploaded click "OK"


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